Posted by mobile phone:
TextMail, Smart’s SMS-based e-mail service, sucks.
It automatically adds an ugly signature to your outgoing e-mails. Such a signature is justified only if the e-mail service is free, like in the case of Gmail and Yahoo. TextMail is a paid service–subscribers pay P2.50 for each message sent. Ads in the form of e-mail signature must be removed.
Textmail cannot retrieve or reset lost passwords. You cannot delete your account and just register again because you need the current password. And Smart won’t delete your account. Their CSR said that they do not have the capability to do that. Ano kaya ‘yun?
Ederic Eder
Ederic is a Filipino communications worker in the telecom, media, and technology industry. He writes about K-dramas and Korean celebrities for Hallyudorama.
He used to be a social media manager for news at GMA Network, where he also headed YouScoop, GMA News and Public Affairs’ citizen journalism arm.
He was with Yahoo! Philippines for more than three years before returning to GMA Network, where he was also previously part of the News Research section.
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[…] the way, this problem reminds me of my Smart TextMail predicament. Through the years, I’ve been mostly satisfied with Smart’s mobile services (not […]
[…] the way, this problem reminds me of my Smart TextMail predicament. Through the years, I’ve been mostly satisfied with Smart’s mobile services (not […]
Yah, Smart TextMail really sucks. Kainis nga eh! Hindi ko madelete ung account ko. I have two accounts and hindi ko madelete pareho. Walang kwenta noh? Haaaay! Kaasar pa mga CSRs ng Smart.
Yah, Smart TextMail really sucks. Kainis nga eh! Hindi ko madelete ung account ko. I have two accounts and hindi ko madelete pareho. Walang kwenta noh? Haaaay! Kaasar pa mga CSRs ng Smart.
I tried this service once when I was away in a vacation. Now I tried to register online, it gave me a code to confirm through text. But it replied me back: “Oops! You have already confirmed your TextMail registration”. WTF, I never registered it before. I tried to log in with the password I set, it failed.
Finally, I registered it through phone, then it replied: “Oops! You tried to register for a textmail account, but you already have one.”
I text VIEW to view my account, it’s still in mynumber@mysmart.com.ph and not username@mysmart.com.ph. That feature is really sucky!
I tried this service once when I was away in a vacation. Now I tried to register online, it gave me a code to confirm through text. But it replied me back: “Oops! You have already confirmed your TextMail registration”. WTF, I never registered it before. I tried to log in with the password I set, it failed.
Finally, I registered it through phone, then it replied: “Oops! You tried to register for a textmail account, but you already have one.”
I text VIEW to view my account, it’s still in mynumber@mysmart.com.ph and not username@mysmart.com.ph. That feature is really sucky!
ahahahaha.. it sucks nga.. di ma delete at di din ma reset ang password? amfness.. may ads na may bayad na per send may ads pa.. that’s pure boooolsheeett!
ahahahaha.. it sucks nga.. di ma delete at di din ma reset ang password? amfness.. may ads na may bayad na per send may ads pa.. that’s pure boooolsheeett!